Privacy notice.
On this page
Summary in plain words
- We collect what you type into our forms: a waitlist email and the answers you choose to give, or the details of an inquiry. Waitlist and early-access details are stored with Loops, our email provider.
- We do not sell personal information.
- When Vueni opens to you, your accounts and cards are provided through Whop, and bank accounts connect through Plaid. Their privacy policies apply to the data they handle.
- Your raw health readings and lab results stay on your iPhone. Only a few derived numbers can be sent to Vueni, never the readings themselves. Your health signals feed your Stress Score. In Automatic Calm Mode, an elevated or high score can lower your per-purchase limit or pause your card for a few hours. We never sell your health data and never use it for advertising.
- You can ask us what we keep, and ask us to correct or delete it, at hello@theunderstanding.company.
What we collect on this site
When you join the Vueni waitlist, we receive your email address, and your first name if you add it.
When you send an inquiry, we receive the details that you enter: your name, email, reason for contact and message, and your phone number if you add it.
Framer, our website provider, may process basic technical and analytics data, such as page visits, device type and approximate location.
Google Analytics, a Google service, measures how visitors use this site, such as the pages viewed and how a visit arrived. It sets cookies in your browser.
We do not ask for sensitive personal information through this site.
When you use Vueni
Vueni is not open yet: it is waitlist only while it launches. When you join, these parts of the service handle your data:
- Whop and its financial partners provide your account, balances, card and money movement. Whop verifies your identity and holds the account records.
- Plaid connects the bank accounts you choose. Plaid’s End User Privacy Policy applies to the data it collects (plaid.com/legal).
- If you connect an inbox, Vueni reads order confirmation and shipping emails only, to match receipts and packages to your purchases.
- If you connect Apple Health, health signals are computed on your iPhone. Only a few derived numbers can be sent to Vueni, never the readings themselves. The numbers describe how your sleep, heart rate variability and resting heart rate compare with your usual.
What Vueni reads, and what stays on your iPhone, are set out on Privacy and security. The product’s own terms and privacy policy are shown when you open an account.
How we use and protect it
We use waitlist emails to tell you when a spot opens, and inquiry details to reply to you.
We use Framer’s site analytics and Google Analytics to check that pages work and to see how people find and use the site. We do not use them for advertising. You can turn Google Analytics off with Google’s opt-out browser add-on (tools.google.com/dlpage/gaoptout).
We keep records only as long as we need them, or to meet legal and security requirements, and we periodically remove records we no longer need.
We limit access to personal information, and we use the controls our service providers make available.
We do not sell personal information, and we do not use health data for advertising.
Your choices
You choose whether to send a form, and what to connect. Share only what you are comfortable sending.
You may ask us to:
- Tell you what personal information we keep.
- Send you a copy of it.
- Correct it, if it is incomplete or inaccurate.
- Delete it, including removing you from the waitlist, unless we must keep it for a lawful reason.
Questions or requests
Email hello@theunderstanding.company with “Privacy” in the subject line.